Shipping & Refunds
Your questions answered.
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Shipping
I ship worldwide, no PO boxes, prices range from
New Zealand $7 to $14
Worldwide $10 to $20 depending on where you live. Prices will vary due to courier prices.
All items will have tracking, and this will be emailed to you. I use New Zealand Post.
Your pendant will be wrapped with handmade paper and a seal in place to secure and protect the pendant, if your pendant size fits it will then be placed in a gift box or if pendant size can't be paper wrapped it will be put in a gift box with padding and then bubbled wrapped or put in a bubble post envelope.
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Refunds
All items will have tracking and be sent by NZ Post, in the event your item gets damaged, please email me a photo of the damage and damage of the packaging as I will need this to make a claim. Please keep your packaging in case the courier company need to come pick up for the claim.
I will refund you in full only on proof of damage.
I do not refund if you change your mind so, please pick a pendant carefully.
